REI Reply review: $99 a month for unlimited users, and a Twilio bill on top for every call and text
An all-in-one investor CRM with texting, calling, AI voice agents, websites and contracts for a flat $99 a month and unlimited users. The flat price is not the whole bill: every call and text runs on your own Twilio account and is billed by Twilio.
Best forA team that wants one CRM for texting, calling and follow-up without per-seat fees
Not forAnyone who needs one predictable monthly figure
What independent reviewers actually say about REI Reply
The only independent rating we found is 3.39 on the App Store from 23 ratings, a small base. It has no Trustpilot profile and no G2 listing.
A striped bar rests on fewer than 30 ratings or reviews.
What REI Reply actually does
REI Reply is a CRM for investors that also sends the texts and makes the calls. Its page lists AI voice agents for inbound and outbound calls, AI qualifying and booking, SMS and email, websites, funnels and landing pages, contracts with e-signature (assignment contracts and purchase agreements), list stacking, a litigator scrub and help with A2P texting registration.
It suits a team that wants seller follow-up, texting and calling in one place without paying per user. Skip tracing is not inside it: it connects to SkipTrace Butler, a separate account. If your problem is finding owners, a data tool like PropStream comes first.
- Price
- $99 a month, no setup fee, no contract
- Users
- Unlimited, “no per-seat fees ever”
- Calls and texts
- On your own Twilio account, billed by Twilio
- AI
- Voice agents, qualifying and booking (vendor’s list)
- Contracts
- Built-in, with e-signature
- Skip tracing
- Through SkipTrace Butler, separately
- Compliance
- Litigator scrub, A2P registration help
- Refunds
- None, “all sales are final”
What REI Reply actually costs, including the metered extras
| What you pay for | Price | Billed by | Note |
|---|---|---|---|
| REI Reply | $99 a month | REI Reply | unlimited users |
| Calls and texts | Twilio’s rates | Twilio | see twilio.com/pricing |
| Skip tracing | SkipTrace Butler’s rates | SkipTrace Butler | a separate account |
REI Reply’s own words: “Other than your Twilio usage... it really is just $99 a month.” That is true of the subscription. What a month really costs depends on how many texts and minutes you run through Twilio, which REI Reply does not price for you. A team texting thousands of owners a month should price Twilio before comparing REI Reply with a tool whose plan includes the messages.
Charged on top, per unit
- Every call and text Twilio usageon your own Twilio account
- Skip tracing separatenot part of the $99
- Users noneunlimited at no extra charge
What REI Reply is bad at
Two things on its own pages decide whether the $99 is a bargain.
Every call and text is Twilio usage on top, on an account you open and pay yourself.
REI Reply pricing page“We don’t offer any refunds... all sales are final.” You can cancel at any time, but not get money back.
REI Reply FAQ23 App Store ratings at 3.39, and nothing on Trustpilot or G2 to set beside them.
App Store, Trustpilot, G2, November 2026Skip tracing runs through SkipTrace Butler, so the owners’ numbers come from a second vendor and a second bill.
REI ReplyWho should not buy REI Reply
- You need one predictable monthly figure. Twilio usage moves with every campaign.
- You do not want to open and manage a Twilio account.
- You want a refund if it does not suit you. There is none.
- You want reviews from many customers before you pay. There are 23 app ratings to go on.
What to use instead of REI Reply
REsimpliREI Reply questions people actually ask
How much is REI Reply?
$99 a month with unlimited team members, no setup fee and no contract. Calls and texts are billed separately by Twilio on your own account.
What does REI Reply do?
It is a CRM for investors with texting, calling, AI voice agents, websites, funnels and e-signed contracts in one place. Skip tracing runs through a separate SkipTrace Butler account.
Does REI Reply offer refunds?
No. Its FAQ says all sales are final, though you can cancel at any time.
Why do I need Twilio for REI Reply?
REI Reply sends calls and texts through your own Twilio account, so Twilio bills you for that usage directly.
Is REI Reply legit?
It publishes its price and terms plainly. Its independent record is thin: 3.39 from 23 App Store ratings, no Trustpilot profile and no G2 listing.
How we reached this verdict
- REI Reply’s own site and FAQ, September 2026, re-read unchanged November 2026
- The App Store (3.39 from 23), Trustpilot (no profile at reireply.com) and G2 (not listed), November 2026
We have not subscribed to REI Reply and did not price a month of Twilio usage, which depends on your volume. Its AI features are listed as the vendor describes them.